Frequently Asked Questions

Why buy from us rather than online?

Why should I buy retail products from the salon I have my treatments? Polished sells accredited products that can only be purchased in a Professional Beauty Salon.  Often the internet offers on face value a retail product at a cheaper price than my salon.

The only advantage is price.  The disadvantages are many:

  • Postage
  • Non returnable
  • Can be an out of date product
  • A copy retail product
  • Is it the right product for your skin as your skin changes with the seasons and hormonal changes?
  • Do you use all the product ?  When we asked our clients over 90% say they don't use it all.

How much water should we drink and why?

Water is essential for life. Without it our bodies will shut down. Your skin, like the rest of your organs and tissues, is also dependant on water to function efficiently.
The skin is an organ of elimination and will dispel toxins via sweat pores and hair follicles. This leads to breakouts, congestion and bumpy, irritated skin. Drinking water daily helps flush the body of toxins via our kidneys and bowel, reducing the internal toxic load which assists in keeping skin clear and minimising the need for the skin to expel.

So make sure that whilst you drink your daily two litres of water keep on hand a good supply of hydrating spritzer, moisturisers,boosters and masques that are loaded with Hyaluronic Acid and Soduim PCA. These ingredients will form a hydrating film over the surface, helping to prevent dehydration and keeping skin plump, smooth and positively glowing.

Why do we have breakouts?

Breakouts can be caused by a number of factors including; hormonal changes, makeup brushes not cleaned regularly, dirty pillowcases, poor skin routine, stress, diet, water intake.

What is wrong with soap?

Soap can be quite harsh on the skin as it is an astringent and can leave the skin dry and dehydrated.

What is wrong with using facial wipes?

Wipes do not remove all traces of makeup and dirt on the skin, leaving it in the pores. We recommend a cleanser to suit your skin type twice a day.

Why do I need to use a toner?

A toner is used after cleansing the skin and its purpose is to close the pores on your face in preparation for your moisturiser to be applied and absorbed into the skin, using a toner ensures your pores don't get blocked.

How often should I exfoliate?

We recommend exfoliation twice a week depending on your skin type and the product being used. Exfoliation removes dead skin cells. Dermalogica daily microfoliant is one of our best sellers.

Why is it important to use an SPF?

It is very important to use an SPF in your moisturiser as it protects you from the sun rays, pollution and everyday harm which the environment causes on your skin.

At what age should I start to use anti-ageing products?

The recommended age is 25 to start using anti ageing products, reason being this will slow the ageing process down.

It is difficult to know which range to trust and it is important to establish your skin type. Visit the salon for a free skin mapping and consultation. We also offer samples for you to try before you buy.

Why is it important to use eye cream?

Using an eye cream can have many benefits, as the skin around your eye is only as thin as an egg shell. It is important to keep the area hydrated which can help to combat signs of ageing and improve the appearance of dark circles and deep lines.

What is the cause of red veins on my face?

Red veins are caused by working environment, alcohol intake and can also be hereditary. Guinot Red Logic is excellent for red veins.

How often should I have a facial?

We recommend every 4-6 weeks.

What causes chapped lips?

Chapped lips are usually caused by dehydration and weather changes. A great product that we recommend is Dermalogica climate control. It's fantastic for all year round, and can also be used around your nose when suffering from a cold.

When should my daughter/son start a skin care routine?

The sooner the better, it will prevent the skin from becoming clogged up and it will leave the skin feeling and looking fresh.

Why should I wax instead of shave?

A regular waxing treatment can lighten and thin the hair follicle as each time you have a treatment the hair is being taken from the follicle. On the other hand shaving is cutting the hair at the skin surface. Waxing lasts up to three times longer than shaving. Shaving can irritate the skin and cause shaving rashes which can become quite uncomfortable.

Why should I use a professional product which will cost me more than a supermarket chain brand which claims to be number 1?

It maybe voted number 1 in supermarkets, but would not be number 1 in a professional range.

Why choose Jessica GELeration?

There are so many different gel nails out there, why GELeration? Jessica is a leading well established brand. GELeration is a porous gel with a lasting high gloss finish and will not damage your nails. We offer a wide range of colours and it does last up to three times longer than a normal nail polish.